Primrose awnings home of the uk s largest online selection of patio awnings since 2003.
Primrose awning problems.
Minimum 2 year warranty.
Absolutely unacceptable way to treat customers.
On installation discovered 1 arm was also damaged.
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I thought i would give an update on my latest experience with primrose awnings i ordered a second awning as my wife was pleased with the first awning a few weeks ago.
Call us for advice and help with any problems.
I tried selecting new order option and received a reply within seconds.
The person who answered that option said she could only take new orders and wasn t able to access current order details.
Decided to attempt installation so needed to be very accurate.
2 year warranty 30 days to return friendly service.
Well over 2 weeks and still waiting for the awning.
We cannot guarantee that our covers will fit other manufacturer s awnings.
2 year warranty 30 days to return friendly service.
I ordered a standard awning and two covers.
Very poor service from primrose awnings.
Yes we can send you out a new fabric cover in any colour from our range provided you have a primrose awning.
Up to 98 uv protection.
The awning arrived very badly packaged as if it it had been returned.
I was too generous giving 2 stars so have reduced to 1 star.
Real reviews from real people.
See the range here.
Primrose has collected 387 reviews with an average score of 1 30.
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Last year bought half cassette electric awning.
Find your perfect awning.
Awnings can help protect you and your home from hot weather giving your balcony patio deck and even outside windows a break from the sun s potentially harmful rays.
Absolutely no problems again.
10 days later the bags and awning arrived separately.
This part comes standard on the 16 ft and 20 ft wide mo.
How to fix awning problems when they arise january 1 2019.
The wall bracket was damaged so would not slide so i requested a replacement by email.
Purchased stuff over a few years never a problem placed order a few weeks back.
Most awning problems can be solved with a good amount of preventative measures in combination with simple common sense solutions.
Find out what genuine customers have said about primrose awnings co uk.